Network outage & service to P&F data centres

10 Sep 2021

Please be advised, ITS is performing critical and unavoidable maintenance in data centres on the 11th and 12th September.

This will occur between the hours of 6:00am and 12:00pm, this could impact access to some IT services for up to 10 minutes between 6:30 and 7:00am.

Affected Areas:

  • St Lucia Data Centres
  • Herston - CCR data centre

When:

  • Start: Saturday 11 September
  • Finish: Sunday 12 September
  • When: 6:00am – 12:00pm
  • Please be advised there may be a 10 minute outage to some IT services between 6:30 and 7:00am

Work Details:

  • This work could cause outages in some non-enterprise application systems, for example the Metasys, Flir CCTV, DV15 overlay, SIPASS, Autocad License server, other BMS systems, etc

Contact:

  • Should you experience any issues after 7:30am on either of these days, kindly log a job with the service desk help@its.uq.edu.au and cc the rm-team@its.uq.edu.au
  • (this is important as the Service Desk does not operate on the weekend).

We apologise for the inconvenience this may cause and thank you for your patience during this time.

For more information on campus shutdowns, disruptions and road closures please refer to the Property and Facilities Division Road and buildings works page.

Questions and feedback:

PF Assist
Property and Facilities

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