A free shuttle bus runs between St Lucia campus and Long Pocket site for UQ staff, students and authorised visitors.

Timetable and route

The Long Pocket shuttle bus runs from Monday to Friday each week. The bus doesn’t run on public holidays or during university holidays.

From St Lucia campus, the first bus of the day departs at 7.35am and then departs on each hour and half hour until the last bus at 5.30pm.

From Long Pocket, the first bus of the day departs at 7.45am and then departs at quarter-to and quarter-past each hour until the last bus at 5.45pm.

The trip takes 10 to 15 minutes each way. The bus travels non-stop between:

While the bus isn’t authorised to stop between St Lucia and Long Pocket, you can ask your bus driver to stop at other locations within the Long Pocket site when it is safe to do so.

Download timetable and route information (PDF, 273.2 KB)

Real-time tracking and delays

On occasion, the Long Pocket shuttle may run late because of traffic congestion or other problems.

We recommend downloading the UQ SafeZone app, which will:

  • send you an alert if the bus is delayed
  • let you track the location of the bus in real time.

To receive alerts if the bus is delayed, go to ‘Notifications’ in the menu and tap 'Manage Groups'. You can then choose to receive notifications about the Long Pocket shuttle. If the bus contractor is aware of any delays, these will be sent to your mobile.

To track the bus’s location, go to ‘Buses’ in the menu and you’ll see the bus in motion via a live GPS feed direct from the bus. This can save you waiting for long periods at a bus stop when there may be a safer, more comfortable location nearby.

Download the UQ SafeZone app

How to book a seat

UQ staff and students don’t have to book a seat on the Long Pocket shuttle. Simply swipe on using your UQ ID card or building access card.

How to get a visitor ID

Visitors undertaking UQ-related work should use their visitor ID card to travel on the Long Pocket shuttle bus.

  1. Apply for an affiliate account.
  2. Request an affiliate ID card

We recommend applying well ahead of your planned journey – please allow at least 3 days.

All other visitors need to apply for a permit to travel on the Long Pocket shuttle. Apply for a permit using the Permission to travel on UQ Long Pocket shuttle bus service request form. Make sure you provide all information, otherwise we can't consider your application.

The Fleet Services office will contact you if your application is approved.

We recommend applying for a permit well ahead of your planned journey – please allow at least 3 days.

Terms and conditions

The intercampus bus is managed by UQ’s Property and Facilities Division and operated by Belbaker. Terms and conditions include:

  • The Long Pocket shuttle bus service is restricted to bona fide UQ staff, students and authorised visitors. It is not a public service.
  • The shuttle bus service operates between 7.35am and 5.45pm every weekday (except for public and university holidays).
  • Passengers must use their UQ ID card or UQ building access card to swipe on and off.
  • All passengers have to fasten their seat belt when travelling.
  • The shuttle bus travels non-stop and enters Long Pocket through Gate 4 and travels through to Gate 1.
  • Passengers may request set down within the Long Pocket site where it is safe for the bus to stop.
  • Passengers who require transport after 5.45pm should contact Security on (07) 3365 1234. Please note there is no guarantee Security will be immediately available to respond. To avoid lengthy delays, we recommend only parking during shuttle bus operating hours and arriving at least 10 minutes early for the last shuttle bus service of the day.
  • Go to the Translink website for more information about public transport.