ID cards can be issued to UQ staff, students, contractors, affiliates and visitors.

Your UQ ID card is your access card. It can provide access to buildings and rooms, let you print and photocopy using your online account, loan items from the library, and access to bike boxes and lockers.

If you find a lost card, return it to lost property.

You must produce your card if requested by Security. The card remains the property of The University of Queensland.

ID card request process & collection

  1. Submit an ID card request using the most appropriate application portal below.
  2. You'll receive an automated email with a unique enquiry number. This means we have received your enquiry.
  3. Our team will review your application (wait times vary, apply as early as possible).
  4. If approved, your card will be printed, and you will be sent a confirmation email to pick up your card.
  5. Collect your card from your nominated pickup location. You must bring one of the following with you to collect your card:
    • passport
    • Australian driver's licence, or
    • Australian photo identification card.

Pick-up locations

You can collect new or replacement ID cards at the following print locations:

  • St Lucia: Student Central, Prentice Building 42, Monday to Friday, 8am to 5pm.
  • Gatton: Student Centre, NW Briton Administration Building 8101A, Monday to Friday, 8.30am to 4.30pm.
  • Herston: Student Hub, Oral Health Centre Building 0883, Monday to Friday, 8.30am to 4.30pm.

Wait times

During peak times, such as the beginning of the semester, allow 8-10 business days for us to process your request.

Outside of peak periods, ID cards are typically ready within 3-5 business days

Urgent requests (exams)

We don't offer urgent or expedited prints, so submit your request as soon as you are able.

If you need your ID card for an exam and it isn't ready yet, Student Administration can provide you with a temporary ID card at least two days before your exam. 

Contact Student Administration for a temporary ID card.